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Welcome to Synnovis Customer Services!

We are the driving force supporting our service strategy, and we’re the first point of contact for calls and emails into Synnovis. 

We have a capable service team as well as Customer Service Coordinators who help with some of our more complex requests. 

Our team is perfectly placed to assist with any Synnovis query.

Synnovis Customer Services contact details:

Synnovis Customer Services:
Email customerservices@synnovis.co.uk or telephone 020 4513 7300

Customer Service opening hours are: Monday - Friday 08:00 - 18:00 

For all Logistics queries or requests please email our customer services team.

Synnovis Customer Services
Friars Bridge Court
41- 43 Blackfriars Road
London, SE1 8NZ

  • Departments and laboratories
  • Phlebotomy training
  • Primary Care Information Centre
  • Swiftqueue
Last updated on 12/11/2020
  • our people
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Monica Mohan
Customer Service Team Manager
Matthew Aruldoss Hines
Customer Experience Manager
Michael Holder
Head of Synnovis Customer Services

Last updated: 12/11/2020

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Working with our NHS service partners to set the standard for the future of pathology

 

Gyu's and St Thomas'
King's College Hospital

 

Viapath is a founding member of The Association of Independent Pathology Providers (AIPP), which is a trade association representing innovative research-based diagnostic testing companies. 

Copyright 2014-2025 Synnovis Group LLP. Synnovis, the Synnovis logo and Nutris are registered trademarks of Synnovis Group LLP.

Home
Who we are
  • About Synnovis
  • Our people
  • Our services
  • Innovation
  • Quality
What we do
  • Departments and laboratories
  • Phlebotomy training
  • Primary Care Information Centre
  • Swiftqueue
Our tests
  • Test index
  • Tests A-Z
  • Test information
  • UKAS Accreditation
Service users
News and media
  • News and press
  • Articles and papers
  • Synnovis Policies, User Guides and Documents
  • Transformation
  • Cyberattack Information
Careers
  • Your career
  • Working with us
  • Career pathways
  • Current vacancies
  • Training and development
Contact us
  • Locations
  • Key contacts
  • Commercial Testing & Partnership Enquiries
  • Customer service
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